Frequently asked questions
Everything you need to know about ordering, shipping, returns and more.
Orders are processed within 1 to 2 business days. Standard delivery usually takes 5 to 8 business days depending on your location. You will receive a tracking link as soon as your order ships.
We offer a 30 day return and exchange window. Items must be unworn with tags attached. Simply contact our team and we will guide you through the easy return process.
Each product page includes a detailed size guide with measurements. If you are between sizes we generally recommend sizing up for a relaxed fit or reaching out to our team for advice.
Yes, we ship worldwide. Shipping fees and delivery times are calculated at checkout based on your destination. Any customs duties are the responsibility of the customer.
Once your order ships you will receive an email with a tracking number and link. You can follow your parcel every step of the way until it reaches your door.
We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay and Shop Pay. All transactions are fully secured and encrypted at checkout.
If your order has not yet shipped we can usually make changes or cancel it. Please contact us as soon as possible and we will do our best to help before it leaves our warehouse.
Care instructions are listed on the label of each garment and on the product page. In general we recommend a gentle cold wash and air drying to keep your pieces looking their best.
Yes. If you would like a different size or colour simply start a return within 30 days and place a new order for the item you want. Exchanges are quick and hassle free.
Our friendly team is available by email and through the contact form on our website. We aim to respond to all enquiries within 24 hours on business days.